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Client Services Professional - Full-Time

Job ID: 4878272002 Location: Newton, MA Category: Administrative/Clerical Date Posted: Sep. 15, 2020 Availability: Full-time
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Exciting Full-Time, Benefit Eligible Opportunity

Client Services Professional - Full-Time


The BAYADA Home Health Care Newton, MA office is seeking a Client Services Professional to assist with managing home care services and recruiting caregivers for our clients. If you are a caring, dedicated, growth-oriented professional with strong communication skills and a true desire to grow your career with BAYADA Home Health Care, this is the position for you!


In this role, you will interact daily with clients and families, referral sources, field staff, and members of the local medical community. You will be a resource for families, answering general questions, trouble shooting issues, and staffing cases on an ongoing basis.  You will partner with Client Service Managers and Recruiters to ensure cases are running smoothly, and that shifts are filled with best-in-class staff.  Your important work will help to ensure that clients receive quality care, in the comfort of their own homes.

The ideal Associate will have a strong drive to learn and succeed in the home care business.  Success in the Professional role will provide advancement opportunities to Client Services Manager and beyond!




  • Receiving and processing requests for home care services
  • Scheduling caregivers 
  • Addressing customer service issues 
  • Reviewing time sheets and facilitating weekly payroll
  • Additional responsibilities include learning all aspects of the recruiting process:  creating and posting ads, interviewing direct care-givers, conducting background and reference checks, and maintaining personnel files.


  • Strong desire to grow a career in home health care.
  • Bachelor’s Degree required
  • One year of experience
  • Excellent time management and strong attention to detail
  • Exceptionally strong work ethic
  • Team player with an “all hands on deck” attitude, organized/able to multitask

BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability.  Be part of a caring, professional team that is instrumental in providing the highest quality care while developing your career with an industry leader.  Apply now for immediate consideration.


Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 23,000 field and office professionals who serve their communities in over 20 states from more than 300 offices. BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.


#LI - RPY1

  • I've worked for many other companies, but BAYADA stands out. You definitely won't find another place that appreciates their employees as BAYADA does. Their trainings are the best you'll find in the field, too. Juli K. - Client Services Associate

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