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Client Services Manager, Home Care

Job ID: 4529610002 Location: City Of Wilkes Barre, PA Category: Client Services Date Posted: Nov. 20, 2019 Availability: Full-time
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BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Wilkes Barre/Scranton Adult Nursing office, located in Wilkes Barre, PA. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you!

 

 

The Client Services Manager will:

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees 

Qualifications for a Client Services Manager:

  • Bachelor degree is required
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required
  • Excellent communication and interpersonal skills

 

BAYADA Offers:

  • Comprehensive salary
  • Medical / Dental / Prescription / Vision
  • Paid time off
  • Tuition reimbursement
  • 401k with company match

 

EOE

  • I've worked for many other companies, but BAYADA stands out. You definitely won't find another place that appreciates their employees as BAYADA does. Their trainings are the best you'll find in the field, too. Juli K. - Client Services Associate

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