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We follow The BAYADA Way and its values to guide how we treat others. One of the values is compassion, and it asks that we demonstrate exceptional care and kindness to others, be respectful, and treat others the way we want to be treated. We know that everyone's abilities, backgrounds, and experiences make our team stronger. And we celebrate everything our employees bring to the table, looking for ways to foster a team filled with diverse abilities, perspectives, experiences, and backgrounds.

What diversity, equity, and inclusion means to Bayada

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Diversity reflects the ways people are different from one another. This goes beyond the boundaries of race and gender to include culture, age, sexual orientation, ethnicity, socio-economic background, religion, neurodiversity, gender identity, experiences, disability, and invisible illness.

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Equity creates fair treatment, access, opportunity, and advancement for individuals by establishing systems and processes that counteract social inequities and prevent the formation of barriers.

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Inclusion fosters an environment where individuals feel safe to engage and participate fully because they feel respected, free to express their ideas, and valued for their unique voice, perspective, and abilities.

We’ve Only Just Begun

Discover the progress we’ve made over the past year in our goal of empowering every employee to be their authentic self without judgement or worry.

Our Values Bring Us Together

While The BAYADA Way has always been aligned with DEI values, our intentional journey as an organization began in 2020 to learn more, do better, and ensure that DEI principles are embedded throughout our business practices and strategic goals. In partnership and consultation with The Diversity Movement, BAYADA began by learning, listening, sharing, and organizing.

    • Offering the foundational Diversity: Beyond the Checkbox courses to directors and office employees
    • Created a DEI portal where all employees can access a wide variety of lifelong learning resources
    • Completed 26+ hours of listening sessions with employees throughout the organization
    • Adopted the ThoughtExchange real-time discussion platform for ongoing DEI surveys, collaboration, engagement, and growth at all levels
    • Began hosting monthly DEI discussion webcasts with the CEO and a panel of employees from all levels of the organization, with live comments and Q&A from viewers
    • Began reporting and discussing DEI progress in monthly executive leadership meetings, quarterly board of trustees meetings, and quarterly directors meetings
    • Incorporated DEI topics into weekly companywide The BAYADA Way “Key Action of the Week” small-team discussions and exercises
    • Established the Office of Diversity, Equity, and Inclusion
    • Established three Employee Resource Councils: BAYADA Pride (LGBTQIA+), R.E.D. (Racial/Ethnic Diversity), and W.I.L.L. (Women in Limitless Leadership)
    • Updated our holiday policy to be more flexible and inclusive
    • Revisited procurement decisions regarding medical supplies, now providing options including clear masks and multiple skin tone bandages
    • Added DEI learning and practices into recruiting, onboarding, and career advancement programs

Our Employee Resource Councils

The BAYADA community of compassionate, collaborative caregivers is made up of many races, ethnicities, abilities, sexual orientations, gender identities, and ages. Our advisory groups of employees with common concerns and interests help guide companywide discussions and policy decisions and share perspectives that help us understand each other, form strong bonds, and discover new ways to be supportive allies.

We have three Employee Resource Councils: BAYADA Pride (LGBTQIA+), R.E.D. (Racial & Ethnic Diversity), and W.I.L.L. (Women in Limitless Leadership).

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Mission: To educate and support the LGBTQIA+ community and allies by providing a safe space for open and authentic dialogue to create actionable change, a culture of acceptance and responsible citizenship, and support for everyone to be their authentic selves at Bayada.

Being a part of the Pride ERC has taught me even more than I ever imagined. I joined up because I wanted to help empower others, but this process has empowered me. I have found a place and a group of people with whom I can be fully myself, I can share ideas and personal stories with no judgment or shame, and I can listen to and learn from others who are just like me.

Pride isn’t just a word—it is an attitude, a movement, a lifestyle. I feel more connected to myself, to my own truth, and to others in my community than I ever have before, thanks for the work I have done with the Pride ERC.

Samantha Shoop-Volz, Manager (Facility & Event Services)
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Mission: To create opportunities and be a resource to increase diversity in leadership (associate director level and above) and raise awareness about and advocate for racial and ethnic diversity through focused education and development programs. These programs include mentorships, intentional training around racial and ethnic equity, and the creation of a dedicated employee relations resource at the corporate level that helps facilitate conversations.

I love being around a diverse group of people that I am able to share my truths with and not feel judged. I have had the opportunity to sit on a panel with CEO David Baiada and it was a great, but nervous experience. I feel that I am able to help on a bigger scale for those coming behind me, who have similar goals. I have gotten a lot of positive feedback from being on the panel representing R.E.D. expressing gratitude for sharing my experiences, that are similar to theirs.

LaToya Byrd, Clinical Manager (Charlotte Metro & Salisbury State Programs)
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Mission: To empower and instill confidence in women to be change agents by providing support, opportunities, and open dialogue, leaning into the challenges that women face inside and outside BAYADA.

Being a part of W.I.L.L. has allowed me to step out of my comfort zone, gain confidence, and learn so much from the W.I.L.L. and other ERC members. I have had the pleasure of partnering with other BAYADA employees through the ERCs that otherwise I may not have been lucky enough to cross paths with. It has been inspiring to see everyone’s dedication and commitment to such an important mission. I have gained knowledge and resources in various areas of gender equity that I did not previously know, and this has only helped me be a better agent for change. I am excited to continue on this journey of lifting up and empowering women to have equal opportunities and support one another while doing so.

Asia Barnett, Talent Acquisition Coordinator (Recruiting Charlotte)
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